Some common questions on our service
HOW MUCH DOES THE SERVICE COST?
The cost is a one-off fee of £29.95 + VAT. This is incredibly cheap when you consider how much it would cost to get a lawyer to do this for you!
HOW COMPREHENSIVE ARE THE TERMS AND CONDITIONS?
Please note that the text we provide you with is intended to make sure your web site complies with the minimum requirements according to the EU and UK distance selling laws, as well as other sections covering use and copyright etc. They have been designed specifically for B2C e-commerce sites and are ideal for the smaller merchant. They are very comprehensive and provide a level of detail unmatched by other companies offering "standard templates", however some businesses will have unique requirements that would be impossible to cover in an automated service like ours. If you think you may need a more tailored service please contact our partners at Lawyers Direct.
WHY DO I NEED THIS SERVICE?
If you are a UK based company trading online you must have up to date terms and conditions on your web site as well as a privacy policy. Many banks now insist on seeing your terms and conditions before issuing credit card merchant accounts. Furthermore, good terms and conditions of sale will save your business money by ensuring that you are not liable for all sorts of costs such as return shipping charges etc.
HOW LONG DOES IT TAKE TO OBTAIN MY TERMS AND CONDITIONS?
It just takes a few minutes to complete the interactive system which will build your terms and conditions. The service is fully automated and you will be able to take away your t's and c's immediately.
WHO ARE THE PEOPLE BEHIND THIS SERVICE?
Secure Hosting Ltd. built the interactive system driving the service. Secure Hosting are leading providers of online card processing and other useful e-commerce tools. The legal templates were drawn up by experienced e-commerce lawyers at Lawyers Direct
HOW CAN I CONTACT YOU WITH FURTHER QUESTIONS?
We can be contacted during normal UK office hours on 0870 241 2236 or email us here.
I HAVE A NEED FOR BESPOKE LEGAL ADVICE, DO YOU OFFER THIS?
No, but our partners Lawyers Direct will be delighted to discuss any particular requirements you may have. Please visit their web site.
